Shipping Policy

Shipping Policy

At TerraKut.ae, we are committed to delivering your orders quickly and efficiently. We offer domestic and express shipping across the United Arab Emirates and the GCC.

Delivery Timeframe
We strive to deliver your order within 7-10 business days (Monday – Friday), depending on your location and the items in your order.

While we always aim to meet the estimated delivery timeframe, unforeseen circumstances beyond our control may occasionally cause delays. In such cases, we will promptly notify you and work diligently to resolve any issues to ensure your order reaches you as soon as possible.

Order Process
Once you place an order on TerraKut.ae, you will receive an order confirmation email with your order details and reference number.
If you are a first-time customer, our customer support team may contact you via phone, email, or WhatsApp to verify your order.
Upon confirmation, we will process your order immediately and ensure it is dispatched at the earliest.

Need Assistance?
If you experience any issues while placing an order, such as incomplete transactions or technical difficulties, please feel free to reach out to us:

📧 Email: sales.terrakut@gmail.com

Our team is always happy to assist and ensure a seamless shopping experience for you.

Customs & Taxes
All applicable taxes and customs duties are included in the purchase price, in compliance with the respective country’s laws and regulations.

Enjoy a seamless shopping experience with fast and reliable delivery—shop now at TerraKut.ae!